Ted Britt Ford - New & Used Ford Sales, serving the Washington DC Metro serving Fairfax, VA

Service Department

Why Service Here?

 

1. We do Ford, Lincoln and Mercury warranty and factory repair.

2. Loaner for Life Program

a. If you purchased your vehicle here new of certified used, you are eligible for a loaner car at $10 a calendar day while your vehicle is in for service.

3. ASE and Factory trained technicians

a. We pride ourselves in making sure that all of your technicians are trained to the highest levels possible.

4. Over 750 years experience in the Service Department.

a. If you total up the years of experience that you technicians have, you end up with over 750 years experience, one of the highest in the area.

5. We Honor all Extended Warranties

a. We understand that some of our customers have warranties from companies other than Ford, and we do our best to accommodate our customers. We also work with Insurance companies when needed.

6. We service All Makes and Models

a. The Main service locations work on Ford, Lincoln, and Mercury and our Quick Lane Tire and Auto works on all makes and models for your convenience.

7. Weekend Hours

a. Quick Lane Tire and Auto is open from 8:00am to 5:00pm for service on Saturday and 10:00am to 4:00pm on Sunday.

b. and our Fairfax and Chantilly locations are open from 8:00am to 3:00pm

8. Free Shuttle

a. We offer a free shuttle service within 5 miles of the dealership in Fairfax or Chantilly

b. And a Free Shuttle to the Vienna Metro from our Fairfax locations Monday through Friday.

9. After Hours vehicle drop off.

a. You are always welcome to use our Night Drop box so your vehicle will be serviced the next day.

10. Genuine OEM parts

a. We pride ourselves in using Genuine OEM parts.

11. Largest parts inventory in the Northern Virginia area.

a. We have an extensive parts and aftermarket parts department

available for your convenience. We also sell accessories like shirts, key chains, hats and gifts.

12. Internet/Web appointments available for your convenience.

a. Please click on the link to schedule an appointment and someone will contact you back to confirm your date and time.

13. Customer rewards program

a. The Owner Advantage program offers 5% back on your next service repair and special oil change offers.

14. Maintenance reminder service for vehicle from 2000 to current.

a. We email or mail our customers reminders about service so you won’t miss a scheduled maintenance.

15. 99 Point Inspection

a. We offer a 99 point inspection on your vehicle

when it comes in for service and we make sure

that you know that status of your brakes, tires

and battery when you come in for an scheduled

maintenance.

 
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